Insights and News

Documenting a Termination

Terminations are never easy.  However, proper documentation can go a very long way in protecting your agency from future litigation.  Documentation is especially critical for several reasons:  Adherence to company …

What we Hear: June, 2015

Summer is here and the need for planning not only extends to ICD-10 implementation but also the development of a strategy and a plan for marketing. Marketing and strategy is …

Hospice Update: 2016 Proposed Rule

Hospice providers will be rejoicing, knowing that reimbursement isn’t going down, but up.  For 2016, hospice providers should expect a 1.3% increase from 2015. However, hospice providers will not be …

What We Hear: May, 2015

Agencies that continue to struggle need to look at their operations and understand that adding people to fix a process does not work.  Fixing a process and improving that process, …